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FAQs
Do you accept insurance?
Yes.
We currently accept Aetna, Cigna, Blue Cross Blue Shield of Texas, Optum, and UnitedHealthcare. We also work with clients who use out-of-network benefits and can provide Superbills for reimbursement. A limited number of sliding scale spots are available. Please reach out to inquire about availability.
Out Of Network Insurance Benefit Guide
Crisis Resources Here
Do you offer in-person or telehealth sessions?
At this time, we offer telehealth sessions only. All appointments are held virtually through a secure, HIPAA-compliant video platform, allowing you to receive support from the comfort of your own space.
Cancellation & Rescheduling Policy
We understand that unexpected things come up. If you’re unable to make your scheduled telehealth session, you may request to reschedule within the same week, if an opening is available, to avoid a cancellation fee.
Please provide at least 24 hours’ notice for any cancellations or changes. Missed appointments or changes made with less than 24 hours’ notice will be charged the full session fee, as that time is reserved specifically for you.
What is a good faith estimate, aka the no surprises act?
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises